Privacy Policy

1. Information We Collect

When you use by.coach, we collect information you provide directly:

• Account information — name, email address, and profile details when you sign up as a trainer.
• Client information — names and email addresses of clients added by trainers.
• Payment information — processed securely by Stripe. We do not store credit card numbers.
• Usage data — pages visited, features used, and device information to improve the service.

2. How We Use Your Information

We use collected information to:

• Provide and maintain the by.coach platform
• Process payments and manage subscriptions
• Send transactional emails (welcome emails, workout delivery)
• Improve the service based on usage patterns
• Respond to support requests

3. Information Sharing

We do not sell your personal information. We share data only with:

• Stripe — for payment processing (Stripe Privacy Policy)
• Clerk — for authentication (Clerk Privacy Policy)
• Resend — for transactional emails (Resend Privacy Policy)
• Cloudflare — for DNS, CDN, and file storage (Cloudflare Privacy Policy)

4. Data Security

We implement industry-standard security measures including encrypted connections (HTTPS/TLS), secure password hashing, rate limiting, and access controls. Data is stored on servers in the United States.

5. Your Rights

You can:

• Access, update, or delete your account information at any time
• Request a copy of your data
• Unsubscribe from non-essential emails
• Request account deletion by contacting [email protected]

6. Cookies

We use essential cookies for authentication and session management. We do not use third-party advertising or tracking cookies.

7. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or a notice on the platform.

8. Contact

Questions about this policy? Contact us at [email protected].